The Application team supports our local Sales team as well as our customers. They are involved in product training and are also responsible for troubleshooting and responding to product-specific questions. The Service department handles the installation and maintenance of the devices, as well as the repair of defective instruments. This unique combination of technical support enables us to be highly flexible and responsive in everyday situations.
Our Application and Service department is the first line of support if you have any issues or specific questions about our instruments, kits, or processes. Sales, Application and Service experts work closely together to ensure well-organised support.